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TOTAL CARE SERVICE AGREEMENT

MMI's Total Care Service Agreement provides you with our most comprehensive coverage on your system and accessories. The Total Care Service Agreement includes all labor, travel and parts necessary to maintain your system in good working condition at all times.

PLAN FEATURES:

Free twenty-four hour technical support service
Two Preventative Maintenance (PM) Service visits annually including full system inspection and system evaluation
One annual Safety Inspection with written system corrective and upgrade recommendations
Same Day Response with best effort for overnight onsite repair and parts delivery
All labor and travel at no cost including after hours and weekends
All parts included in the Service Agreement at no cost
All parts will be replaced with quality assured original equipment manufacturer parts and accessories
Service Records will be kept on file with digital photos and scans both onsite and in our database
Hard copy documentation and service reports provided at no additional cost
Free System Options and Customer's Pre-set backup Service
Magellan Medical will provide basic maintenance training to your biomedical engineer, sonographer and staff at your request
30% discount for all repairs not included in the Service Agreement
30% discount for system and transducer upgrades

This plan starts at $6999.00 per year. For a quote on your equipment, please contact our technical service at representative on our Toll Free number at 1-877-675-6655 or email us at service@mmimed.com.

» Premium Care Service Plan
» Standard Care Service Plan
» Basic Care Service Plan

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