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Free twenty-four hour technical support service |
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Two Preventative Maintenance (PM) Service visits
annually including full system inspection and system evaluation |
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One annual Safety Inspection with written system
corrective and upgrade recommendations |
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Same Day Response with best effort for overnight
onsite repair and parts delivery |
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All labor and travel at no cost including after hours and weekends |
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All parts included in the Service Agreement at no cost |
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All parts will be replaced with quality assured original
equipment manufacturer parts and accessories |
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Service Records will be kept on file with digital photos and
scans both onsite and in our database |
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Hard copy documentation and service reports provided at no additional cost |
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Free System Options and Customer's Pre-set backup Service |
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Magellan Medical will provide basic maintenance training to your biomedical engineer,
sonographer and staff at your request |
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30% discount for all repairs not included in the Service Agreement |
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30% discount for system and transducer upgrades |